At this time, we only help people with their family law and divorce cases. We hope to expand into other areas such as employment law, residential tenancy law and civil litigation in the near future.

Yes, Marcus Sixta founded both firms and they can be considered as sister firms. If at anytime you decide you want to work with a lawyer in a traditional arrangement where you no longer represent yourself, you are welcome to do so through Crossroads Law and it would be a seamless transition as many of our lawyers work for both firms.

Our services are available across British Columbia and Alberta. While our services are 100% remote, we do have offices in Vancouver and Calgary.

Unbundled legal services simply refer to a special type of legal retainer, sometimes called a limited scope retainer. A regular retainer with a family lawyer involves paying the lawyer a lump sum (usually $3000-$5000) and the lawyer does all of the work on your file so you don’t have to represent yourself. Unbundled legal services offer customers the option of having a lawyer do specific tasks that are agreed upon ahead of time.

Legal coaching and paralegal navigation are both simply a type of unbundled legal retainer. At Coach My Case, our clients choose to represent themselves for various reasons and we help them with legal services in the background. We offer services based on a pay-as-you-go model so no big retainer is necessary. All of the services that our clients need are agreed to upfront so that they have a good understanding of how much they will pay.

To book a meeting with a Coach My Case team member, a conflict check needs to be completed along with our internal screening process.

You will be contacted within 2 business days by a Coach My Case team member for screening and confirmation of your appointment.

As long as you provide at least 24 hours of notice, you will not be charged the $50 cancellation fee.

The initial 20-minute strategy session with our legal coaches is complimentary. However, if your consultation extends beyond 20-minutes, you will be charged for any additional time at the legal coach's hourly rate, billed in 6-minute increments (0.1 of an hour). This means any time beyond the complimentary period will be prorated based on the actual duration spent with the coach.
 
Upon booking your initial consultation, we will ask for your credit card details, but rest assured, you will not be charged immediately. Instead, Coach My Case will pre-authorize your credit card up to 24-hours in advance of your scheduled consultation for 0.5 hours at your chosen service provider's hourly rate, which varies depending on the coach’s experience and scope (for example, if your legal coach’s hourly rate is $150 per hour, your credit card will be pre-authorized for $75). This pre-authorization ensures that funds are available to pay for services if your consultation runs beyond the free 20-minutes. If you do not go beyond the complimentary period, the pre-authorization on your credit card will be released.

You will receive a bill for work completed within 2 business days. We ask that you pay that bill before we proceed with further work.

No, clients are not billed for work before it is completed. However, for financial security and to ensure that funds are available for any services rendered, Coach My Case may pre-authorize your credit card for up to 4-hours of work at your legal coach's hourly rate, plus applicable provincial taxes. This pre-authorization is a standard procedure to hold the potential amount needed for the services you may require, but it is not an actual charge. You will only be billed for work done after it is completed. If the final billing is less than the pre-authorized amount, the difference will be released back to your credit card within 2-business days. This process and any associated amounts will be communicated with you in advance.

If your consultation extends beyond 20-minutes, you will be charged for any additional time at the legal coach's hourly rate, billed in 6-minute increments (0.1 of an hour). This means any time beyond the complimentary period will be prorated based on the actual duration spent with the coach. In such cases, your pre-authorized credit card will be charged for any additional time at the legal coach's hourly rate, billed in 6-minute increments (0.1 of an hour). If the final charge is less than the pre-authorized amount, the difference will be refunded to your card within 2-business days.